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Contact

Use the email on your Dispute Nerds account so we can find you faster.

Please don't include your Social Security number, full account numbers, or passwords. We'll never ask for them.

A few things we get asked a lot

Billing

Dispute Nerds and SmartCredit® are two separate subscriptions from two separate companies. Your card statement will show Dispute Nerds for your plan and ConsumerDirect or SmartCredit® for your report access. To cancel Dispute Nerds, go to your account settings. To cancel SmartCredit®, contact SmartCredit® directly. Canceling one does not cancel the other.

Legal questions

Dispute Nerds is software, not a law firm. We can't give legal advice, tell you whether you have a case, or represent you in anything. If a Nerd AI finding looks like it may involve a violation, the product will show you what it found and can refer you to a licensed consumer-protection attorney who reviews those cases independently.

Dispute outcomes

We don't submit disputes for you and we don't control what a bureau or furnisher decides. Bureaus generally have 30 days to respond once they receive a dispute. If a response doesn't make sense, log it in your account and Nerd AI will help you read it.

Dispute Nerds

Detroit, Michigan